Overview
Not every breakdown needs a recovery truck. Sometimes a flat battery, a puncture or a simple check is enough to get you moving again.
We will always tell you what we can safely do at the roadside. If a repair is not possible or not safe, we will explain the recovery options and confirm the price first.
What's included
- Jump starts where the battery and vehicle allow
- Wheel changes where there is a serviceable spare and it is safe
- Minor roadside checks and advice
- Recovery if the vehicle cannot be made safe to drive
- 24/7 local response across Stoke-on-Trent and Staffordshire
- A clear price confirmed before extra work
Who it's for
- Drivers with a flat battery
- Drivers with a puncture and a serviceable spare
- Drivers who are unsure whether the vehicle is safe to drive
- Anyone who needs a local recovery if a roadside fix is not possible
Areas covered
- Stoke-on-Trent (ST1-ST6)
- Newcastle-under-Lyme
- Stafford
- Stone
- Leek
- Crewe
- Congleton
- Uttoxeter
- Surrounding Staffordshire and South Cheshire areas
How it works
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01
Call and describe the problem
Tell us what the vehicle is doing, where you are and whether you are in a safe place. If you are in danger, call 999.
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02
We assess at the roadside
We check whether a safe roadside fix is possible. We will not attempt work that puts you or the vehicle at risk.
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03
Fix or recover
If we can get you moving safely, we will. If not, we will explain the recovery options and confirm the price.
Price
Roadside assistance is priced on the work needed and the time on scene. If recovery is needed, guide prices start with a £45 call-out plus £1.90 per mile. We confirm the price before work starts.
Frequently asked questions
Do you repair cars at the roadside?
We provide limited roadside help such as jump starts and wheel changes where it is safe. We are not a garage and cannot carry out full repairs at the roadside.
Can you change a wheel?
If you have a serviceable spare and the vehicle is in a safe position, we can change the wheel. If not, we can recover the vehicle.
What if the vehicle still will not start?
We will explain the recovery options and confirm the price before moving the vehicle.
Do you operate at night?
Yes. Our phone line is open 24 hours a day, every day.