Overview
Motorways and major A-roads are dangerous places to stop. If your vehicle is in a live lane, or anyone is in danger, call 999. If you can move safely, use the hard shoulder or an emergency area and get behind the barrier.
Once you are in a safe place, call us with your direction, the nearest marker post and the vehicle details. Motorway recovery is subject to coordination with National Highways and the relevant authority. We cannot self-dispatch to a live lane.
What's included
- Recovery from motorways and major A-roads where authorised
- M6, A500, A50 and surrounding routes
- Cars and non-runners
- Coordination with the relevant authority where required
- Local recovery and onward transport by arrangement
- A clear price confirmed before dispatch
Who it's for
- Drivers broken down on the M6 near Stoke-on-Trent
- Drivers on the A500, A50 or A34
- Visitors and commuters who do not know the area
- Fleet drivers who need the vehicle recovered
Areas covered
- M6 junctions around Stoke-on-Trent
- A500
- A50
- A34
- Stoke-on-Trent and Staffordshire
- Surrounding major routes
How it works
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01
Get safe first
If you are in a live lane or in danger, call 999. If you can move, use the hard shoulder or an emergency area and get behind the barrier.
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02
Call with your marker post
Tell us the road, direction, nearest marker post, vehicle and destination. This helps us find you quickly.
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03
We coordinate and recover
We confirm the price and recover the vehicle, subject to coordination with the relevant authority.
Price
Motorway recovery is priced on distance, time on scene, access and vehicle condition. A motorway/hard-shoulder surcharge of +45% applies to the guide rates. We confirm the price before dispatch.
Frequently asked questions
Can you recover from the M6?
Yes, once you are in a safe place and access has been coordinated with National Highways or the relevant authority. We cannot self-dispatch to a live lane. Call us after you are safe.
What if I am in a live lane?
Call 999. Do not stay in the vehicle if it is safe to get out and move behind the barrier.
What details do you need?
The road, direction, nearest marker post, vehicle, condition and destination. If you can share your location, send it by WhatsApp.
Do you cover the hard shoulder?
Yes, when it is safe and authorised. We will confirm what is possible when you call.
Can you take the vehicle to a garage?
Yes. Tell us the garage or destination and we will confirm the route and price.